Build your credibility as a knowledgeable, client-focused consultant.
Learning and performance professionals must exhibit strong consulting skills in order to achieve success as business partners to the organizations they serve. This program demonstrates the behaviors and processes for effective internal consulting and allows participants to practice fundamental consulting competencies with tools, templates, and checklists that can be put to use in the professional setting immediately. In a recent analysis of application and behavior change, 85 percent of participants studied are applying what they learned back on the job after completing the ASTD Consulting Skills Certificate Program.
To view the participant table of contents for this program click here.
For additional information, or to learn if this program is right for you, contact one of our ASTD Education Specialists at 800.628.2783 or 703.683.8100
Consulting Skills can be defined as "understanding the results that stakeholders desire from a process and providing insight into how efficiently and effectively those results can be achieved." (ASTD Press, 1999) As experts in their organization in the areas of instructional design, training, performance improvement, and organizational development, Workplace Learning and Performance (WLP) professionals must demonstrate strong consulting skills in order to achieve success as a business partner guiding their organization toward optimal performance. Strong internal consulting skills have become even more critical with increased emphasis on linking learning and performance to organizational results.
The ASTD Consulting Skills Certificate Program demonstrates the behaviors and processes for effective internal consulting, including the actions to take to achieve desired outcomes, establishing goals and managing expectations, guiding clients through the process, building credibility to influence decision-making, and overcoming obstacles and resistance.
This workshop will:
In a recent analysis, 100% of participants studied felt that the ASTD Consulting Skills Certificate was a worthwhile investment because it provided a practical model and structured approach to a consulting engagement and empowered them to ask the right questions of their clients.
After this workshop, participants are able to:
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